Frequently Asked Questions

ROTAI, with over 3 million massage chair deliveries worldwide, stands as a global leader in innovation and smart wellness technology. The brand engineers its massage chairs with advanced mechanics, ergonomic precision, and next-gen features like AI technology, ROVO Cycling Mode, Zero Gravity, and specialized stretching programs. Every ROTAI full-body massage chair is designed to deliver deep physical relaxation and mental rejuvenation — truly redefining what a modern massage experience feels like.

ROTAI understands that leg stretches and smooth movements play a vital role in everyday wellness. That’s why ROTAI massage chairs introduce the innovative “ROVO” Cycling Mode—a breakthrough feature designed to blend light exercise with ultimate relaxation. With this smart technology, users can gently cycle while enjoying a soothing massage, helping improve flexibility, boost blood circulation, and elevate overall fitness and wellness.

ROTAI, as a leading innovator in hi-tech massage chairs, designs every product for safe and customized comfort for all age groups. Our chairs offer adjustable intensity levels to suit individual needs with advanced technology backed by 2000+ patents. However, children, elderly users, or those with medical conditions should use full-body massage chairs under proper guidance.

Yes, our Rotai massage chairs are designed to deliver a true full-body massage, covering every major muscle group from Head to feet, including arms. With advanced mechanisms and precision-placed airbags, each full body massage chair ensures deep penetration, improved flexibility and circulation, and targeted relief.

You don’t always need customization because every ROTAI massage chair model already comes with well-researched auto programs designed to target your specific needs. However, if you prefer a more personalized touch, ROTAI massage chairs still allow full customization. You can adjust intensity, speed, massage zones, and techniques—fine-tuning every session exactly the way you like it. ROTAI’s top 5 massage chairs use advanced technology and intelligent massage methods to deliver a fully tailored full-body experience every single time.

Absolutely — massage chairs can significantly enhance overall sleep quality. Advanced ROTAI massage chairs use multiple massage techniques and intelligent relaxation modes to melt away muscle stiffness, lower stress levels, and calm your body before bedtime. With ROTAI’s high-performance massage chairs, users experience deeper relaxation, reduced fatigue, and a smoother, more natural transition into restful and uninterrupted sleep.

Yes, EMI and flexible installment options are available on all our premium massage chairs, including Rotai massage chairs. We offer easy monthly payment plans through major banks and trusted finance partners for a smooth and stress-free purchase experience. This ensures you can bring home advanced full-body relaxation without any financial burden.

Yes, HCI provides free in-store demos for all our massage chairs, including the highly advanced Rotai massage chairs. Customers can visit any of our experience centers to explore the full range of comfort, technology, and therapeutic features firsthand. Our expert team ensures a guided and informative trial session, helping you select the perfect massage chair that aligns with your lifestyle and wellness needs.

Body shape detection in ROTAI massage chairs is an advanced auto-scanning technology designed to study your height, shoulder alignment, and natural spine curve. This smart system automatically adjusts the rollers, airbags, and pressure points to fit your unique body structure with precision. Available across all five ROTAI massage chair models, it ensures a more personalized, comfortable, and highly effective full-body massage experience every time.

Yes, it is safe to use our massage chairs every day. Rotai massage chairs are engineered with advanced techniques, smart sensors, and customizable intensity levels to ensure a comfortable, body-friendly experience. Daily use not only supports relaxation but also enhances muscle recovery, making Rotai massage chairs a reliable choice for long-term wellness.